Key Account Management or KAMA, in simple terms, is an important business process that helps keep track of the various activities performed by employees. In essence, KAMA allows you to identify the employee’s performance, analyze their performance, and then assess the status of the company, as well as making it easier for management to reach the necessary results.
The very fact that the management has to identify the performance of the employees means that they will also have to make KAMA, the so-called backbone of key account management. But the success of the management depends on how the KAMA software tools are used.
Managers should use the tools to make the management team as well as employees aware of the various activities performed by the employees. This would help them easily identify the errors that were made and ensure that the correct actions are taken to correct the errors. It will also mean that there would be no confusion in the management regarding the performance of the employees.
By effectively using KAMA, the management team will have more time to focus on their core activities rather than monitoring the performance of the employees. The management team will no longer have to spend a lot of time maintaining employee data, monitoring performance, and so on. The amount of time saved will directly translate into the success of the company and the performance of the employees.
When managers use KAMA, it will also help them determine the need for further training for the employees. The management team will be able to make the necessary adjustments based on the analysis of the KAMA report. This means that the employees will be able to give better output and greater value to the company.
The key features of key account management include creating customized KAMA reports, as well as taking the analysis of the performance of the employees and reporting it to the management team. Since KAMA can be accessed from any computer, they can easily work together to make it possible for the management team to determine the performance of the employees as well as the company in a simplified manner.
If you want to keep track of the performance of your employees, then KAMA is your best option. For this, you should simply log into your KAMA software program from any computer. After logging in, you can then do the basic functions of logging in, defining custom reports, creating custom reports, and even creating customized reports, without having to leave the KAMA software program.
All you need to do is complete basic functions such as completing employee details, keeping track of employee data, as well as determining the status of the company. Your goal, as a manager, is to make sure that you are able to perform the tasks that are assigned to you. The more knowledgeable you are about the business, the better.