A sales manager is one that handles the job of an Account Manager, working in close coordination with the Sales Team Lead and Account Executive. The Sales Manager should be able to communicate with all levels of the business and be a successful sales executive.
The key job description of an Account Manager is the control of the process by which people pay for and receive goods and services from an organization. Because of this responsibility, an Account Manager must be able to provide quality information in order to facilitate the decision process. Account Managers should be aware of how the organization conducts business as well as its customers.
The goal of the Account Manager is to achieve a balanced relationship with the customer. In fact, many organizations choose Account Managers who are executives themselves, because they have a balanced and positive experience with their customers. There are other reasons to employ an Account Manager, but he or she must do so in a professional manner.
Many organizations include the “Sales Force Act” in their employee agreement. This act states that an Account Manager must report directly to the sales manager. The direct reporting job description of an Account Manager can include various duties. These duties include handling the needs of the product development, finance, accounting, sales, marketing, human resources, product customer service, technical support, and manufacturing of a product line.
In addition, the Manager must work closely with other employees of the company. In addition, the Manager must have close ties with other departments within the company. The Manager is accountable for the overall success of the company. He or she is the top person within the organization and must be able to articulate and direct the overall marketing, sales, and business planning strategies.
An Account Manager’s tasks may include communicating the company goals and objectives, both internally and externally, to its team members. For example, an Account Manager is responsible for developing the company vision, mission, and values. The Manager is also responsible for communicating this vision to the employees of the company.
An Account Manager must be a problem solver and can be organized as well as detail oriented. He or she must be able to remain motivated as well as team up with a hardworking group of employees.
There are a number of factors that determine what the key account management job description of an Account Manager entails. Most importantly, the Manager is accountable for the success of the company. They are very skilled in his or her job and they hold a high-level position within the company.